Pacific Pro Tow Privacy Policy & SMS Terms

Last updated: 07/30/2025

At Pacific Pro Tow, your privacy and trust are important to us. This page outlines how we handle your information, our SMS communication practices, and how you can control the messages you receive.

Privacy Policy

We are committed to protecting your personal information. When you interact with Pacific Pro Tow—whether online, over the phone, or via SMS—we collect information necessary to provide our services, including your name, phone number, address, and vehicle information.

Information Use and Sharing

• We do not sell or share your personal information with third parties or affiliates for marketing or promotional purposes.
• All personal data, including mobile phone numbers, is kept secure and only used to communicate about your service or inquiries.

Mobile Information

• No mobile information will be shared with third parties or affiliates for marketing/promotional purposes.
• All categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

For more information or questions about this policy, contact us at:
📧 info@pacificprotow.com
📞 (951) 604-5066

SMS Terms & Conditions

By providing your mobile phone number to Pacific Pro Tow, you consent to receive SMS messages regarding our services. This may include updates on your tow, appointment reminders, confirmations, and promotional offers.

Product Description

We use SMS messages to provide:

• Tow updates
• Service confirmations
• Promotional offers
• Account or invoice notifications

Message Frequency

• Message frequency may vary depending on your interaction with us.

Message and Data Rates

• Standard message and data rates may apply, depending on your mobile carrier.

Opting Out

• You may opt out of SMS communication at any time by replying “STOP” to any text message.
• After you opt out, you will receive a confirmation message and no further SMS messages will be sent.

Help and Support

• Reply “HELP” to any SMS message to receive assistance.
• You can also contact our customer service at:
  • 📞 (951) 604-5066
  • 📧 info@pacificprotow.com

SMS Consent Disclosure

By checking the box or providing your phone number on our website or over the phone, you agree to the following:

By accepting service from Pacific Pro Tow. I agree to receive communications by text message regarding towing service updates, account notifications, and promotional offers from Pacific Pro Tow. Message frequency varies. Message and data rates may apply. You may opt out at any time by replying STOP or ask for more information by replying HELP. You may review our Privacy Policy to learn how your data is used.

If you have questions or concerns about this policy, please contact us. Your privacy and peace of mind are our priority.